What fabric do you use?

Our products are manufactured using Warwick fabrics. We can upholster in other fabrics upon request.

Where are your products made?

Our products are made right here in Australia.

Do you offer a warranty, and if so how long?

Yes we do. Our products come with a 5 year warranty.

How long will it take to get my order?

Due to Covid-19 our manufacturing lead times are around 4-6 weeks at the moment. Please allow 1 – 10 days after this for delivery depending on where you live. For urgent orders please email us your request.

Do you charge for delivery?

All orders over $900 are delivered free of charge to most Capital City metro areas. Please call or text 0460 813 507 or email hello@billysbeds.com.au for a competitive delivery price outside of metro areas. For orders under $900 there is a shipping calculator built into our site that will give you the best price available.

Can I get samples?

Certainly! You can simply order five free fabric samples via our website.

Are your drawers on runners?

Yes they are! High quality ball bearing extension runners!

What if I don’t like my product when it arrives?

You have 60 nights to return it no questions asked. Some conditions apply.

What size headboards and bases do you make?

We make all Australian sizes from Single through to Super King. We can also make custom sizes. Please email us your request.

Do you make matching headboards for your bases?

Yes we do! When you order both a bedhead and a base we will even include free brackets to attach the headboard to the base.

Can I collect my order myself?

Certainly! You can choose to collect from our Sydney, Melbourne, Brisbane or Perth collection points.

Why should I order from you, over other manufacturers?

As we manufacture here in Australia, not only is our lead-time short, but you are supporting Australian manufacturing. Our quality and range is superior to the imported products. Our drawers in our Maxwell base hold up to 60% more volume!! We provide longer warranties and we save puppies!

What methods of payment do you accept?

We accept Visa, MasterCard, Amex, PayPal, Apple Pay and Openpay.

Where can I view your products before purchase?

We are online only. However we do have a partner in Sydney that has 1 or 2 items on display. Contact us and we can arrange a viewing.

Will standard Australian size mattresses fit my base?

Yes! All our bases are made to fit standard Australian size mattresses. ( but we do also sell mattresses! )

Can I still open my Maxwell drawers when I have a bedside table?

Yes you can. We have a 43cm gap between the end of the base and the drawer to allow for this.