Excellent customer service, great quality bed base
Our bed base was ordered and delivered within a few weeks, right before Christmas too. We weren't expecting it so quickly, customer service was great, Rob and Trevor were very responsive with email queries. We collected from the Brisbane depot for free, to save having to pay for delivery which was going to be expensive. The only minor niggle I had (and it's not a deal breaker) is I underestimated the size of the bed base we needed to suit our high mattress. The bed base is about 20cm thick and ideally for our mattress we probably should've gone with a bed base of 30cm. It's no reflection on the quality of the product, just my fault for not paying enough attention. I would still recommend Billy's Beds as they are Australian made and great to deal with, and a very sturdy product.
Quality |
Rated 5 out of 5
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Customer Service |
Rated 5 out of 5
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